Create a profile identity you’ll easily remember.
Within 24 hours of payment receipt you’ll receive an email inviting you to join our project management system, Basecamp. Basecamp is an easy to use web based project management system allowing you to track the status of your project every step of the way. Your log in credentials are key and give you access to everything you need to get your project underway.
Visit the files area to download your important documentation, if you haven’t already.
In the files area of the project management system you’ll find documentation pertaining to your project including agreements, worksheets, guides, questionnaires, how-tos, and more – some of which may need to be signed and returned to our office.
Carefully read, review, sign, and return your completed documentation to our office as quickly as possible.
The sooner you return your completed project documentation the quicker we can get your project underway. Your thorough review and completion of project questionnaires and worksheets is vital to the positive outcome of your project.
We invite you to review these documents thoroughly and in their entirety to ensure you’re getting the most out of our services. Documentation should be returned within 7 days of purchase/invoice payment. Make sure you tick the box to alert us to the fact that you’ve uploaded your documentation and design collateral .
Upload your design collateral to our project management system for our design staff to use during the design and development phase.
Design collateral is anything pertaining to your business that may help us in our current project. This could be your company’s logo artwork, other graphical elements that represent your business, corporate stationary, publications, etc.
Log in to Basecamp and review your upcoming tasks, milestones, and calendar events.
Within Basecamp you can access and review your upcoming tasks and milestones, marked by a label with your company or organization name or a person within your agency who is responsible for completing said task. When you’ve completed listed tasks and milestones be sure to tick off the items as completed in your To-Dos section alerting our agency to move your project forward; along to the next phase.
In the Calendar area of your project you’ll find a delivery timeline which adjusts in real time and will reflect the latest on your project status dependent on the status of your returned documents, payment receipt, etc. Check often to ensure that documentation, collateral, and feedback are all provided in a timely manner. You can even activate email updates to receive a daily digest notifying you of any to-do items or milestones that were added or completed in the last day.